Frequently Asked Questions

Find answers to common questions about SHOTMETRICS AI and how it can help improve your game.

Getting Started

How does the free trial work?
Our free trial gives you full access to all features for 14 days. You can upload your data, get AI analysis, and experience all the benefits risk-free.
What do I need to get started?
All you need is data from your golf launch monitor or simulator sessions. We support CSV exports from all major launch monitors and simulators including TrackMan, SkyTrak, FlightScope, Garmin, and GC Quad.
Is this tool suitable for beginners?
Absolutely! Our AI analysis provides insights that are valuable for golfers of all skill levels. Beginners will appreciate our simple shot rating system, while advanced players can dive deep into detailed metrics.

Features & Technical

What simulators are compatible?
We support all major golf simulators that can export data in CSV format, including TrackMan, SkyTrak, FlightScope, Garmin, and GC Quad. If your simulator can export shot data, it's likely compatible with our system.
How does the AI analysis work?
Our AI analyzes all aspects of your exported shots including ball speed, club head speed, launch angle, and spin rate. It compares these metrics to ideal data from PGA professionals and then provides personalized recommendations based on your specific data and goals.

Account & Billing

What happens after the free trial?
After your 14-day trial, you can choose to subscribe to our service for $9.99/month. You'll maintain access to all features and your historical data.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. There are no long-term commitments or cancellation fees.
Is my data secure?
Yes, we take data security seriously. All your data is encrypted and stored securely. We never share your personal information or golf data with third parties.